Every deal, every device, every week — reviewed.

Every account, checked for silence

Which accounts have gone quiet while a renewal or an upgrade is still open — ranked by what's at stake, read from your own history. It knows the difference between an account that drifted and one that simply finished, so it doesn't cry wolf.

A person could review the top twenty. Healtek reviews all of them — so renewals get called before they lapse, not after the customer signed elsewhere.

Every device, checked against its clock

What's overdue for maintenance, what has never been serviced at all, what's out of warranty and ready for a replacement conversation — device by device, serial by serial.

At EMS that's more than 4,000 installed base records. Nobody checks four thousand of them by hand — so no PM is missed, and the replacement conversation starts before the tender does.

Every deal, checked for a next step

Healtek summarises every open deal, scores its hygiene, flags the buyer information that's missing and names the next action. An open pipeline with no next meeting booked isn't a pipeline — it's a hope.

So quarters stop ending in surprises — without waiting for a manager to notice.

Every decision, kept

Your policies, your playbooks, your KPI definitions, your decision log — held as context the AI reads, so answers follow how your company actually works instead of how software assumes it does.

At Imedex that's thirty structured documents across fourteen areas — so know-how stops leaving with the people who held it.

Every week, reviewed

What worked, what didn't, and what the company should do differently — produced on a schedule against real records, instead of remembered by whoever happened to be in the room. Not a fixed report: it runs your instructions, and we help you write them.

So the company learns every week instead of relearning what it already knew.

Your ERP stays

Invoices, stock and orders keep living where your accountant and your auditor expect to find them. We will not ask you to move your financial backbone — not at the start, not later.

Your CRM stays — for now, or for good

Keep it if your team likes it. If your pipeline turns out to be better off next to your installed base, Healtek can take that workflow over. That's a decision for month six, on evidence, not a precondition in month one.

Your task manager stays

Same principle, same choice. Teams usually consolidate once they can see what the single record is worth — because they want to, not because a migration plan said so.

Systems from another century?

Healtek is the modern alternative — one Medtech OS, your field teams working on iPads and Android tablets.

Ten fragmented tools?

Healtek consolidates the record into one system — and adds the intelligence layer on top.

Already sharp?

Healtek amplifies your best people — their judgment, applied to every account and every device, at a capacity headcount can't reach.

Medical device distributors

Service-heavy teams managing an installed base of medical or lab devices — currently held together by spreadsheets, inboxes and a generic ERP. Healtek turns your installed base into your best-organized asset and your strongest revenue engine.

Medical device manufacturers

Direct sales and service organizations that need OEM-grade operational discipline: opportunity governance, structured service delivery, and distributor-network visibility without forcing everyone into your ERP.

AI import

Your spreadsheets, invoices and inboxes become a live installed base — a conversation, not a data project. Watch a real import: 227 customers, 254 products, 1,094 devices.

Your workflows, live

PM rules, deal stages and technician tablet workflows configured around how you already work — and your team onboarded on real data, not a sandbox.

Running

First PM reminders fire, first QR portals reach the field, pipeline is visible. From here the system learns and compounds — it doesn't stall.