Success stories

Proof from the field.

Real distributors, real installed bases, real workflows. We publish a new story or field lesson every two weeks.

OCULUS · July 2026

OCULUS: top-class instruments — and finally systems to match

An ophthalmic equipment distributor from Hradec Králové went live on Healtek Medtech OS — CRM, field service and billing under one roof, proactive safety inspections, and data onboarding that took hours instead of weeks thanks to Healtek's integration with Anthropic's Claude.

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Imedex · June 2026

Imedex: one company, one Medtech OS — in public

A Hradec Králové distributor of innovative medical technologies committed to running its entire company — sales, delivery, service, consumables and finance — on Healtek, and agreed to share the implementation openly. Journey update #1 (July 2026): first demo, first client connected to Claude via the MCP Connector.

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EMS · March 2026

EMS: from fragmented tools to OEM-ready distributor operations

Electric Medical Service — distributor and service provider for GE HealthCare ultrasound systems — replaced a generic CRM, spreadsheets and manual PM management with Healtek Medtech OS across an installed base of 4,000+ records.

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Publishing cadence

A new story every two weeks.

We work with manufacturers and distributors including Electric Medical Service, SMT, Oculus, HiTechDent and Imedex. As implementations mature, their stories will be published here.

Coming soon

Dental distribution

How a dental technology distributor structures service and installed base operations.

Coming soon

Devices + pharma in one motion

Why distributors with connected pharma and consumables lines run both revenue streams on one system.

Coming soon

QR Service Portal in daily use

What changes when hospitals get device-level self-service — measured from real ticket flows.

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